- Accessibility: Easy to reach and to talk to.
- Tolerance and Patience: In listening to all types of people and to all types of complaints, no matter how absurd they may seem.
- Genuine Concern: In taking up general community matters with the relevant authorities and always fighting for the betterment of everyone.
- Good Public Relation Skills: When handling all types of people (aggressive, emotional, absurd, etc.). Being able to relate to everyone from the lay person to the professional.
- Impartially: In dealing with people from all political parties, organisations and religious groups.
- Strong Negotiation Skills: In appeasing and satisfying conflicting groups and when dealing with community matters in Council. Should possess adequate conflict resolution skills.
- Self Confidence: When dealing with Council officials in gaining maximum advantage for the community.
- Forceful in Articulating the Views of the Constituency: In all matters taken up and presented in Council.
- Honesty: When dealing with everyone. If a matter cannot be resolved then the concerned party should know all the facts. No bribery and corruption.
- Integrity: No favours for work undertaken. Work to be done to the best of his/her ability Nothing undertaken for personal gain.
- Democratic: Listen to all before reacting. Give everyone a chance to air their view/s. Do not stifle the views of people even if they are against the councillor’s own viewpoint.
- Accommodating: To all residents even during highly stressed and busy periods.
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